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Website & enquiry terms

Planning content and enquiries, updated 29 October 2026.

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About this website

Sactour is operated by Shenzhen Airport International Travel Service Co., Ltd., Shenzhen, China. Our correspondence address is Room 702, Tower A, Kingkey Tianyun Mansion, 3028 Dongxiao Road, Luohu District, Shenzhen, Guangdong 518000, China. For website or enquiry questions, contact [email protected] or use our contact page.

Suggested travel content

Destination stay lengths and itineraries are planning suggestions. They do not confirm availability, transport, ticket reservations or supplied services.

Booking and payment

The website currently accepts travel enquiries; it does not provide a public online checkout. A submitted enquiry, reference number or email acknowledgement is not a confirmed booking and does not reserve tickets, hotels or transport. Before paying for any proposed trip, review and agree the written itinerary, contracting service provider, itemised quote, inclusions, exclusions, payment schedule, and cancellation and refund terms.

Current information

Entry, transport and payment conditions can change. Use the linked official sources and relevant providers to check arrangements for your passport and travel dates.

Access and individual needs

Describe walking, dietary, family and language requirements before arrangements are confirmed. A request alone does not confirm a service.

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